Description
In this ebook, I will share step-by-step proven management techniques and best practices to streamline your operation. You will be able to take control and still have time to develop your property’s success.
I will cover
- Who This Training is For
- Who We Are
- Who Are You?
- Where to Start?
- Organizational Structure
- Customer Service
- Chain of Service
- Marketing
- Social Media
- How to WOW Your Guest
Implement the information in this ebook to find new customers, gain their loyalty, get an advantage over your competitors, and allow you time to have fun and feel fulfilled as a hotelier/innkeeper.